Refund Policy Of HELP.NITISHVERMA.COM
Effective Date: 3 OCTOBER 2024
Thank you for choosing HELP.NITISHVERMA. As we specialize in digital products, our refund policy is designed to ensure transparency and fairness. Please read this policy carefully before making any purchases on our website, https://help.nitishverma.com/.
1. No Refund Policy
All sales of digital products on HELP.NITISHVERMA are final and non-refundable. Due to the nature of digital products, once the file has been downloaded or accessed, we are unable to process refunds, exchanges, or cancellations.
We strongly encourage you to review product details, descriptions, and any available previews or samples before completing your purchase to ensure the product meets your needs and expectations.
2. Exceptions to the No Refund Policy
While our general policy does not allow refunds, exceptions may be considered in the following cases:
- Corrupted Files: If you receive a corrupted file, you are eligible for a replacement product. If we are unable to provide a replacement, a refund may be issued.
- Broken or Inaccessible Download Link: If you experience issues accessing the download link, we will work to provide a corrected link or an alternative way to access the product.
Refunds will only be considered after verification and approval by our team and may take up to 10 business days to process.
3. How to Request a Refund or Replacement
To request a refund or replacement under the above exceptions, please follow these steps:
Contact Us: Send an email to info@help.nitishverma.com with your order details, including:
- Order ID
- Product name
- A detailed description of the issue
Verification: Our team will review your request and investigate the issue. You may be asked to provide additional information or evidence to support your claim.
Resolution: Once verified, we will either provide a working replacement file or initiate a refund if eligible. Refunds will be processed back to the original payment method used during purchase.
4. Refund Timeline
- If approved, the refund process may take up to 10 business days.
- Depending on your payment provider, it may take additional time for the refund to reflect in your account.
5. Non-Refundable Circumstances
Refunds will not be provided under the following circumstances:
- Change of Mind: If you change your mind about the product after purchase.
- Compatibility Issues: It is the customer’s responsibility to ensure that the product is compatible with their software/hardware before purchasing. We do not provide refunds for compatibility issues.
- Unauthorized Purchases: We do not offer refunds for purchases made without your knowledge or permission. Please ensure your account and payment information are secure.
6. Duplicate Purchases
If you accidentally make a duplicate purchase of the same product, please contact us within 48 hours of the purchase. We will verify and process a refund for the duplicate transaction.
7. Payment Disputes and Chargebacks
If you initiate a payment dispute or chargeback with your bank or payment provider without first contacting us, we reserve the right to block access to your account and any purchased products. We encourage you to reach out to us at info@help.nitishverma.com so we can resolve any issues directly.
8. Contact Information
If you have any questions about this Refund Policy or need assistance with a product, feel free to reach out to us:
Email: info@help.nitishverma.com
Address: Sundarpur, Darbhanga, Bihar 846004
By completing a purchase on HELP.NITISHVERMA, you acknowledge that you have read, understood, and agreed to this Refund Policy. We reserve the right to update or modify this policy at any time without prior notice. Any changes will be posted on this page.